General Questions

About Condensation

Condensation formed on the glass surface of your sealed insulating glass unit is an indication that there is too much moisture in your home. Condensation forms when water vapor in the air comes in contact with a surface that has a cooler temperature. Moisture is more visible on glass, not caused by it.

Excessive moisture can damage your house and should be kept at a controlled level. The following link provides information on how to measure moisture and to properly deal with it. CMHC Find Moisture Levels in Your Home

Moisture between the glass panes of your sealed insulating glass unit is a sign of seal breakage. Replacement of the complete unit is the only solution. However, replacement units may be covered by the manufacturer's warranty. Be sure to note the manufacturer and purchase date and keep in a safe place.

Can replacing my old windows/doors save me money on heating and cooling costs?

Yes. High quality replacement windows/doors, properly sealed and installed, can have a significant impact on your heating and cooling costs. According to the latest National Research Council of Canada report, replacing all the windows and doors in your house by high energy efficiency products can reduce your energy bill by up to 16% . For an average home with a $150 energy bill per month and an annual increase of 7.5% in energy cost in the last 10 years , the saving equals $12,000 over 20 years.

Why is Vinyl a good choice for my window?

Vinyl is by far the most popular type of window because of it's energy efficiency, durability, cost and because it is virtually maintenance-free. Many companies use high quality virgin powder vinyl that is resistant to moisture and will never crack, peel, fade or need to be re-painted or stained.

Why is steel a good choice for my main entry door?

Most older doors are primarily wood construction. Today, the most popular entry doors in Canada are steel construction doors. Steel is highly durable and won't crack, warp or come apart and steel doors provide the highest level of protection from severe storm damage including heavy winds, rain and flying debris. If security and durability are top priorities for your home's entryway, a steel door is your best choice. A steel door is far stronger than either fiberglass or wood. Steel provides unmatched protection from burglary and forced entry. Steel doors are also very cost-effective to manufacture and offer significant cost advantages over wood and fibreglass doors.

How do I know if my windows need to be replaced?

  1. Is there moisture, condensation or fog between your panes of glass. This usually indicates a seal failure?
  2. Are there areas on your carpet or furniture that are faded because of the suns ultraviolet rays? This is an indication that your windows need Low E glass to block the sun's harmful rays.
  3. Do you have the properly rated windows for your climate? Windows in the colder Canadian climates required higher ER rating to increase their Energy Efficiency.
  4. Poor operation. Are you having difficulties opening or closing your windows?
  5. Rotting and pealing around your window frame may indicate it is time for your windows to be replaced.

How do I know if my doors need to be replaced?

  1. Are there drafts or cold air coming in from around your door area?
  2. Poor operation. Are you having difficulties opening or closing your doors?
  3. Rotting and pealing around your door frame may indicate it is time for your doors to be replaced.
  4. Is your main entry door more than 25 years old?

What's the difference between replacement windows and new construction windows?

Replacement grade windows and doors are typically higher quality products than New Home Construction (or Contractor) products. The reason is that new home builders and contractors are looking for the cheapest products they can buy to maximize the return on their project and they usually only offer the minimum warranty by law which is 2 years. Most companies offering replacement windows offer a warranty of 10 years or more because their products are better designed, built and installed.

Installation of Windows and Doors

What do I need to do to prepare my home for the installation?

  1. Someone will need to be home to allow our installers access to your home.
  2. We ask that you clear the driveway when possible for our truck to park near the house.
  3. If possible, move furniture away from the windows and doors that are being replaced. If you require help to move anything we will gladly do it but we cannot be held responsible for any damages.
  4. Remove all blinds, shades, curtains and other window treatments from the windows.
  5. Turn off all security alarms.

Will I have a lot of cleanup to do after the installation?

We install runners and dropcloths on the floor of your home wherever we walk and we clean up carefully at the end of each installation. Although we try our best to keep your home as clean as possible during the installation, we are doing a renovation and opening walls. As such, you may find that your house will require a light cleaning to remove the last bit of dust after the installation.

What happens to the old windows and doors that are being removed?

AFAB takes care of the removal of all of the old windows and doors that have been replaced and all related job debris.

How long does a typical install take?

Most of our projects are completed within one day, but some jobs can take up to 5 days if there's a lot of work to do.

Why do you use foam insulation instead of fiberglass insulation?

Our low expansion foam is designed specifically for window and door installations. It expands to fill voids that fibreglass batt insulation may not effectively reach. Unlike fibreglass, foam acts as a vapour barrier that seals openings and gaps and reduce leakage. Stuffed into gaps, compressed fibreglass insulation loses its insulating value. It is also susceptible to moisture that penetrates gaps in the form of water vapour or liquid water from rain, snow and condensation. Over time, that moisture can lead to the growth of mold . In contrast, insulating foam sealant fills gaps with a water-resistant seal. It expands to take the shape of cracks and voids, forming a long-lasting airtight bond to the vinyl, wood, composite and metal surfaces.

What if there is a problem with my new window/door?

If there is ever a problem with one of your windows or doors just give us a call and we'll come make it right. Our warranty covers 100% of both parts and labour, no questions, no hassles!